I’m glad I didn’t try this for the paper study – it took several hours. But, it reflects what was learned in the user studies, and I think it looks cleaner and more attractive than the current website: Though I … Continue reading
As before, the spreadsheet got way to big to do anything like take a screenshot, so here’s a link. Also, like before, these things are a big pain to do, and annoyingly useful. Running users through the system very early … Continue reading
The Paper The one takeaway, if nothing else: Any usability issue found by an inspection method is considered a false alarm if it is not also found by usability testing. The article does a thourough job of discussing how usability testing should … Continue reading
My first observation is simply from the way that the PDF was encoded. The even-numbered pages had been scanned more successfuly than the odd ones. Cut and paste would work on the even pages, while the odd seemer to be … Continue reading
Simply visiting the users to observe them work is an extremely important usability method with applications both for task analysis and for information about the true field usability of installed systems. I am surprised how hard it is to do … Continue reading
Or at least in Microsoft’s version of it. And Clippy is now a cook.
This is a set of pages that show the potential new BBC layout. This is the site layout: Each page in the hierarchy above is shown in detail below. Note that some components that do work on the current site … Continue reading